Motorfy ("we," "our," "us") is committed to protecting user privacy. This policy outlines how information is collected, used, stored, and protected. By using the platform, you agree to these terms.
1. Definitions
- Users: Individuals using Motorfy to connect with automotive service providers
- Providers: Automotive service businesses registered on Motorfy
- Personal Information: Any information identifying an individual
- Third-Party Service Providers: Companies performing functions like payment processing, analytics, or hosting
2. Information We Collect
2.1 For Users
- Username
- Password
- Suburb (location)
- Phone number
- Vehicle licence plates
- Payment information (processed via Stripe API)
- Additional information you may provide
2.2 For Providers
- NZBN (New Zealand Business Number)
- Name
- Password
- Business name
- Business address
- Business phone number
- Bank account numbers
- Bank account name
- Additional information you may provide
3. How We Use Your Information
3.1 For Users
- Account creation and management
- Connecting with service providers
- Payment processing via Stripe API
- Sending notifications, updates, promotions (opt-out available)
- Service improvement
- Customer support
- Platform security
3.2 For Providers
- Business account creation and management
- Customer connections
- Payment processing and transfers
- Notifications, updates, promotions (opt-out available)
- Service improvement
- Customer support
- Platform security
4. Use of Cookies and Tracking Technologies
Cookies and tracking technologies enhance platform experience by understanding user behavior, customizing content, and improving services. Browser settings allow cookie preference management.
5. Data Sharing and Disclosure
- Personal information is not sold to third parties
- Information may be shared with third-party service providers for functions like payment processing
- Information may be disclosed if required by law or to protect rights, property, or safety
- Information may transfer during mergers, acquisitions, or asset sales
6. Data Security
- Industry-standard security measures protect information
- Payment information processes securely through Stripe and isn't stored on our servers
- Access to personal information is restricted to authorized personnel
7. Data Retention
- Information is retained while accounts are active or as needed for service provision
- Information may be retained to comply with legal obligations, resolve disputes, and enforce agreements
8. Your Rights
- Access, update, or delete personal information by logging in or contacting us directly
- Opt-out of marketing communications
- Request limitations on information processing in certain circumstances
9. Children's Privacy
Motorfy is not intended for users under 16. Personal information from users under 16 will be deleted upon discovery.
10. International Data Transfers
Information accessed outside New Zealand may be transferred to, stored, and processed in New Zealand or other server locations.
11. Changes to This Privacy Policy
The policy may be updated periodically. Significant changes are communicated via email and become effective upon posting. Regular review is encouraged.
12. Miscellaneous
The platform is not responsible for external website or service privacy practices linked through Motorfy. Users should review third-party privacy policies independently.
13. Contact Us
Questions or concerns should be directed to support@motorfy.co.nz.
By using Motorfy, you acknowledge reading and understanding this Privacy Policy.