Last Updated: March 22, 2024.

Privacy Policy

Motorfy Privacy Policy

Effective Date: 8 July 2024

Motorfy (“we,” “our,” “us”) is committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy outlines how we collect, use, store, and protect your information. By using Motorfy, you agree to the terms of this Privacy Policy.

1. Definitions

Users: Individuals who use the Motorfy platform to connect with automotive service providers.
Providers: Automotive service businesses registered on the Motorfy platform.
Personal Information: Any information that can be used to identify an individual.
Third-Party Service Providers: Companies that perform functions on our behalf, such as payment processing, analytics, or hosting services.

2. Information We Collect

2.1 For Users

Username
Password
Email
Suburb (location)
Phone number
Vehicle licence plates
Payment information (processed via Stripe API)
Additional information you may provide in the future

2.2 For Providers

NZBN (New Zealand Business Number)
Name
Email
Password
Business name
Business address
Business phone number
Bank account numbers
Bank account name
Additional information you may provide in the future

3. How We Use Your Information

3.1 For Users

To create and manage your account
To connect you with automotive service providers
To process payments (via Stripe API)
To send you notifications, updates, and promotions (you can opt-out)
To improve our services and user experience
To provide customer support
To ensure the security of our platform

3.2 For Providers

To create and manage your business account
To connect you with potential customers
To process payments and transfers
To send you notifications, updates, and promotions (you can opt-out)
To improve our services and user experience
To provide customer support
To ensure the security of our platform

4. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform.
Cookies help us understand user behaviour, customise content, and improve our services.
You can manage your cookie preferences through your browser settings.

5. Data Sharing and Disclosure

We do not sell your personal information to third parties.
We may share your information with third-party service providers to perform functions on our behalf (e.g., payment processing via Stripe).
We may disclose your information if required by law or to protect our rights, property, or safety.
If Motorfy undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement industry-standard security measures to protect your information.
Payment information is processed securely through Stripe and is not stored on our servers.
Access to your personal information is restricted to authorised personnel only.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our services.
We may retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to access, update, or delete your personal information.
You can do this by logging into your account or contacting us directly.
You have the right to opt-out of receiving marketing communications from us.
You may request that we limit the processing of your personal information in certain circumstances.

9. Children’s Privacy

Motorfy is not intended for users under the age of 16.
We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a user under the age of 16, we will delete such information from our records.

10. International Data Transfers

If you are accessing our services from outside New Zealand, please be aware that your information may be transferred to, stored, and processed in New Zealand or other countries where our servers are located.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Significant changes will be communicated via email and will be effective upon posting on our website.
We encourage you to review this Privacy Policy periodically to stay informed of updates.

12. Miscellaneous

We are not responsible for the privacy practices of external websites or services that may be linked through the Motorfy platform.
Users are encouraged to review the privacy policies of any third-party services they interact with via Motorfy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].