Last Updated: March 22, 2024.

Privacy Policy

Motorfy Privacy Policy

Effective Date: 8 July 2024

Motorfy ("we," "our," "us") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy outlines how we collect, use, store, and protect your information. By using Motorfy, you agree to the terms of this Privacy Policy.

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 Definitions
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- Users: Individuals who use the Motorfy platform to connect with automotive service providers.

- Providers: Automotive service businesses registered on the Motorfy platform.

- Personal Information: Any information that can be used to identify an individual.

- Third-Party Service Providers: Companies that perform functions on our behalf, such as payment processing.

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 Information We Collect
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2.1 For Users:

- Username

- Password

- Email

- Suburb (location)

- Phone number

- Vehicle licence plates

- Payment information (via Stripe API)

- Additional information you may provide in the future

2.2 For Providers:

- NZBN (New Zealand Business Number)

- Name

- Email

- Password

- Business name

- Business address

- Business phone number

- Bank account numbers

- Additional information you may provide in the future

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 How We Use Your Information
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3.1 For Users:

- To create and manage your account

- To connect you with automotive service providers

- To process payments (via Stripe API)

- To send you notifications and updates

- To improve our services and user experience

- To provide customer support

- To ensure the security of our platform

3.2 For Providers:

- To create and manage your business account

- To connect you with potential customers

- To process payments and transfers

- To send you notifications and updates

- To improve our services and user experience

- To provide customer support

- To ensure the security of our platform

 Use of Cookies and Tracking Technologies

- We may use cookies and similar tracking technologies to enhance your experience on our platform.

- Cookies help us understand user behaviour, customise content, and improve our services.

- You can manage your cookie preferences through your browser settings.

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 Data Sharing and Disclosure
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- We do not sell your personal information to third parties.

- We may share your information with third-party service providers to perform functions on our behalf (e.g., payment processing via Stripe).

- We may disclose your information if required by law or to protect our rights, property, or safety.

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 Data Security
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- We implement industry-standard security measures to protect your information.

- Payment information is processed securely through Stripe and is not stored on our servers.

- Access to your personal information is restricted to authorised personnel only.

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 Data Retention
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- We retain your information for as long as your account is active or as needed to provide you with our services.

- We may retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

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 Your Rights
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- You have the right to access, update, or delete your personal information.

- You can do this by logging into your account or contacting us directly.

- You have the right to opt-out of receiving marketing communications from us.

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 Children's Privacy
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- Motorfy is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a user under the age of 16, we will delete such information from our records.

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 International Data Transfers
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- If you are accessing our services from outside New Zealand, please be aware that your information may be transferred to, stored, and processed in New Zealand or other countries where our servers are located.

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 Changes to This Privacy Policy
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- We may update this Privacy Policy from time to time.

- We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

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 Contact Us
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- If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

By using Motorfy, you acknowledge that you have read and understand this Privacy Policy.